Client Survey Form

Name:
Email:
Address:
City:
State:
Country:
Zip:
Phone:
Best time to call:
Comments:
Type of Real Estate:

In an effort to provide you with the very best service, it would be a great help to us if you would answer the following questions about your interior construction upfit. Please click the appropriate number (1 = poor, 10 = excellent or NA = not applicable)

  1. Please rate the overall upfit experience.
    1  2  3  4  5  6  7  8  9  10  NA

  2. Did you feel completely informed throughout the upfit process?
    1  2  3  4  5  6  7  8  9  10  NA

  3. Was the construction complete prior to your move in?
    1  2  3  4  5  6  7  8  9  10  NA

  4. Was the quality of construction at the level you intended?
    1  2  3  4  5  6  7  8  9  10  NA

  5. Was the quality of space planning and design at your level of expectation?
    1  2  3  4  5  6  7  8  9  10  NA

  6. Was everyone on the upfit team helpful and responsive to your needs? (If not, please comment below.)
    1  2  3  4  5  6  7  8  9  10  NA

  7. If any changes were necessary during the upfit process, were you provided with clear and concise information?
    1  2  3  4  5  6  7  8  9  10  NA

  8. Was your construction punchlist completed within an acceptable period of time?
    1  2  3  4  5  6  7  8  9  10  NA

  9. Have you been involved in the construction of office space in the past?
    Yes  No

  10. Please rate the overall brokerage experience.
    1  2  3  4  5  6  7  8  9  10  NA

  11. Did you feel completely informed throughout the entire brokerage process?
    1  2  3  4  5  6  7  8  9  10  NA

  12. Was everyone on the brokerage sales team helpful and responsive to your needs?
    1  2  3  4  5  6  7  8  9  10  NA

  13. Please rate the overall service you received from property management prior to and during your move in.
    1  2  3  4  5  6  7  8  9  10  NA

  14. Please rate your overall transition experience to your new office.
    1  2  3  4  5  6  7  8  9  10  NA

  15. Would you recommend Biltmore Farms, Inc., to others for their office space needs?
    Yes  No

  16. What would you suggest to make the process better? What was the best part of the process and the least favorable part?

This information will be reviewed and your input will be put to discussion. We appreciate your candid remarks as we are always striving to learn more and provide the best service possible. Thank you for your response and we look forward to assisting you in your future needs.

Sincerely,

Biltmore Farms Commercial Team